// Data Protection & Privacy

Your Privacy
Our Commitment

At e111, your personal data belongs to you. This Privacy Policy sets out exactly what information we collect, why we collect it, how we use it and what rights you have over it. We believe in full transparency — no hidden clauses, no vague language.

Last Updated: January 2026 Applies To: e111.cam GDPR-Aligned Principles
Policy Version
v3.1
JANUARY 2026

Six Core Principles We Follow


e111's approach to data protection is built on six foundational principles. These principles guide every decision we make about how your personal data is collected, stored and used.

Full Transparency

We tell you exactly what data we collect, why we collect it and how we use it — in plain English, without legal jargon. No hidden data practices, no undisclosed third-party sharing.

Data Minimisation

We collect only the minimum data necessary for each specific purpose. If a piece of information is not needed to deliver the service, we do not ask for it or store it.

Security By Design

Encryption in transit and at rest, role-based access controls, multi-factor authentication and continuous infrastructure monitoring protect your data at every layer of our Platform.

Your Rights First

Access, rectification, erasure, portability — your data rights are real and exercisable. We respond to all valid rights requests within 30 days and never charge a fee for standard requests.

Defined Retention Limits

Data is deleted or anonymised as soon as it is no longer needed. We do not retain personal information indefinitely — clear retention windows apply to every category of data we hold.

No Data Selling

We will never sell, rent or trade your personal data to third-party advertisers, data brokers or marketing networks — under any circumstances. Your data is yours, not a commodity.

Read Our Full Policy Suite


This Privacy Policy works alongside our Terms & Conditions and Responsible Gambling guidelines to give you a complete picture of how e111 operates. We recommend reading all three documents to fully understand your rights and obligations as a user.

Questions about your data? Our support team is available at [email protected] — responses in English, with Urdu support available on request.